Terms & Conditions

Note: This policy is effective for all programs and products purchased from Coach Training World (CTW) on or after January 1st, 2017.

Thank you for your interest in Coach Training World’s Coach Trainings & Business School.

Please read through the following service conditions carefully. By confirming your attendance and selecting a training date, you agree to be bound by the following terms.

For the purposes of this policy, references to “you” and “your” are references to you, the user of this website. References to CTW refer to Agent 47, LLC DBA Coach Training World.

Accepted Payment
We accept the following forms of payment: check, money order, Visa, MasterCard, American Express, Diners Club, JCB, and Discover in U.S. Dollars.

Terms of Payment
You hereby authorize CTW to charge your credit card for the amount indicated in your shopping cart total. Monthly installments deducted via credit card transfer are withdrawn every 30 days from your initial purchase. Installment amount and duration is based on the purchase terms at time of enrollment.

  1. LATE FEES.
    You promise to pay a late charge of $75 for each installment that remains unpaid more than five days after the date it was due. Installments are considered “unpaid” whether you neglect to submit payment manually or your saved method of payment is declined. The late charge shall be paid as liquidated damages in lieu of actual damages, and not as a penalty. Payment of such late charge shall, under no circumstances, be construed to resolve any default arising from or relating to such late payment.With that said, we all experience the occasional unforeseen circumstance. If you anticipate your payment will be late, please let us know in advance of the due date so we can work together on a fair solution.
  2. PREPAYMENT.
    You may prepay your payment obligation (in whole or in part) prior to the date it is due with no prepayment penalty.
  3. COLLECTION COSTS.
    If any installment payment is not paid when due, you promise to pay all collection costs, including reasonable attorneys’ fees, whether or not a lawsuit is commenced as part of the collection process.
  4. MISCELLANEOUS.
    Failure to make installment payments will affect your ability to access your account in the student center and all content provided therein. The term “subscriptions” used by our payment processing software represents your payment plan. You are not purchasing a subscription that can be turned on and off.
  5. GOVERNING LAW.
    This policy shall be construed in accordance with the laws of the State of Oregon and the United States of America.

Enrollment Details
Coach Training World (CTW) offers its coach training certifications and business courses in multiple formats. For your convenience, you can attend our program virtually (100% live) through Zoom conference for an interactive classroom experience delivered to any location. You may also attend in-person through one of our multiple-day intensives. Lastly, you can enroll in our digital self-study courses and certifications.

Our live courses (virtual and in-person) are available on a first-come, first-served basis and are subject to availability. Live attendance (virtually or in-person) is required if you are pursuing your ICF credential.

2019 Tuition & Payment Plans

Full-Pay
When you pay in full for our coach certifications, you receive a significant discount in comparison to attending our programs à la carte. Full payment also guarantees your spot in our available live trainings and gives you immediate access to all digital courses included in your coach certification package.

All prices listed are in U.S. currency. Pricing is subject to change.

  • CORE: Certification – $2,995
  • SIGNATURE Certification – $5,995
  • ICF ASSOCIATE Certification – $3,795
  • ICF PROFESSIONAL Certification – $6,995
  • ICF COACHPRENUER Certification – $8,495
  • 30-HOUR BCC Certification – $2,195
  • 60-HOUR BCC Certification – $2,995

Payment Plans & Financing
CTW payment plans deliver the same benefits of our highly-discounted certification packages while allowing you to pay over time. Your payments include interest and processing fees. Please view our tuition page for specific payment plan details.

Please note: many students have contacted their VISA issuer to acquire 12 months of interest-free financing. Others have used PayPal credit for 6 months of interest-free financing. There are many creative ways to affordably finance your dream career while adhering to a set budget.

À La Carte Pricing
Courses are also available à la carte. Modules must be taken in order unless otherwise approved by CTW. All prices listed are in U.S. currency.

2019 À La Carte Pricing

  • Module I: INSIGHT                                         $995
  • Module 2: IMPACT                                          $1,495
  • Module 3: IGNITE                                            $1,495
  • Module 4: INTEGRAL                                      $795
  • Module 5: INTEGRATE                                    $1,495
  • Module 6: INNOVATE                                  $1,495
  • INFUSE: Live & Brand Your Brilliance        $1,995
  • ICF Certification Process                             $1,495
  • CoachPreneur Academy*Includes INFUSE: Live & Brand Your Brilliance

Rescheduling & Make-Up Policy for Live Intensives
While we understand life happens and priorities change, we ask that you provide us advance notice so that we can fill your spot should you need to change dates. Because we believe in offering a high level of support our class sizes restrict the number of people we serve. There is a $100 rescheduling fee for changes made less than 21 days prior to the training start date.

If you miss more than one (1) hour at any point during an intensive, you will be required to make up the time missed during the next available intensive (space permitting).

Program Completion Deadlines
All your live coach trainings and/or ICF mentoring sessions must be completed within 24 months of the original purchase date. Should you be unable to complete your live training coursework within this timeframe, you’ll be provided access to digital recordings of the courses purchased.

Cancellation & Refund Policies
We believe in the transformative potential of coach training, having experienced its vibrancy and growth firsthand. That’s why we stand behind all our coach training and business development programs and products 100%. However, there are some reasonable limitations. Please read our cancellation and refund policy carefully.

Notice of Cancellation/Withdrawal: 
Cancellation requires written notice submitted to: info@coachtrainingworld.com. However, due to spam filters and other forms of electronic security, email cancellations are only valid if you receive a reply from CTW. In the event you don’t receive a response, a phone call is advised.

No-shows: You do not have the right to cancel by simply choosing not to show up for a course in which you are registered.

Please read through the various scenarios below for details:

Self-Study Attendees
All content purchased for self-study courses is non-refundable. At the time of purchase, we release all our digital content to you for lifetime access. This includes:

  • Digital Courses
    • INSIGHT: WPC Starter Kit                               $995
    • INTEGRAL                                                         $795
    • INFUSE: Live Your Brilliance                          $1,995
  • Pre-Recorded Live Intensives
    • IMPACT: Revolutionary Relationships            $1,495
    • IGNITE: Catalytic Communication                   $1,495
    • INTEGRATE: Holistic Change Mastery           $1,495
    • INNOVATE: Holistic Change Mastery             $1,495
    • INSPIRE: Group Leader/Coach                         $1,495

Live Online and/or In-Person Attendees
When you enroll in one of our highly-discounted Coach Certification training packages, you are reserving a spot inside a cohort that can last from 2 to 18 months depending on the coach certification package you choose.

If you cancel or opt to discontinue the program at any point, your discounted package converts to à la carte pricing and you are responsible for the tuition as follows:

Digital Courses
All content distributed for self-study courses is non-refundable. At the time of purchase, we release all our digital content to you for lifetime access.  This includes:

À la carte pricing:

    • INSIGHT: WPC Starter Kit                               $995
    • INTEGRAL                                                         $795
    • INFUSE: Live Your Brilliance                          $1,995

Pre-Recorded Live Intensives
All recordings of live intensives received are non-refundable. This includes any of the below courses distributed in electronic format. For example, if you opt to miss a weekend and view the session or content later on your own, or select to attend a module via self-study upon enrollment, you receive full, lifetime digital access to this recorded course at the time of your request.

Live Virtual or In-Person Courses
All attended courses and those canceled less than 21 days prior to their start date will revert to à la carte pricing. In these cases, you receive full, lifetime digital access to recorded courses for future use.

À la carte pricing:

    • IMPACT: Revolutionary Relationships            $1,495
    • IGNITE: Catalytic Communication                   $1,495
    • INTEGRATE:  Holistic Change Mastery           $1,495
    • INNOVATE: Holistic Change Mastery             $1,495
    • INSPIRE: Group Leader/Coach                         $1,495

Tuition Payment Plan Liability
You also agree to remain liable for all unpaid tuition or financial commitments pertaining to the program or course you purchased and must reschedule a future date (subject to current availability) during which you are welcome to make up the missed session.

We are committed to providing you with top-notch training and lifetime access to course content. It is up to you to complete the program.

If you want to test drive our program without the full commitment, we recommend you purchase an individual course as your first step.

Refund Distributions
If you are on a payment plan, the amount you’ve paid to date will be deducted from the total owed at the à la carte pricing rate as described above. At that time, you may either pay in full or continue with your payment plan until the balance owed (at the à la carte rate) or your original payment plan is paid in full. Access to your courses remain intact and available to you.

Refunds are distributed within 30 days of receiving your written cancellation notice.

Product Returns
Kokoro MindStyle Cards & Booklets

If you are dissatisfied with your Kokoro MindStyle Cards and Booklet purchase, you may return your unopened product within 30 days and be reimbursed for the original price paid minus shipping costs and a $15 restocking fee.

Seller’s Right to Cancel
In rare cases, CTW may cancel or reschedule courses at its discretion (though there have been no such instances to date). CTW is not responsible for costs incurred by students as a result of such cancellations or rescheduling.

Right of Refusal
CTW reserves the right to refuse a student’s participation in courses and/or programs. In addition, upon recommendation of CTW Course Leaders/Instructors, CTW reserves the right to remove from a classroom, whether present in-person or participating through an online platform, any student negatively impacting other students and/or the learning environment.

Certification Policy
Enrolling in a training program does not guarantee CTW, BCC or ICF certification. The following are requirements for each certification offered at CTW:

CORE: Certification (Coach Training World Certification Only)        

  • Successful completion of Coach Training Modules 1-3
  • 20 Hours Coaching Experience
  • Full payment of tuition

Awarded a certificate of completion and the title “Certified Professional Coach (CPC).”

SIGNATURE: Certification (Coach Training World Certification Only)        

  • Successful completion of Coach Training Modules 1-6
  • 40 Hours Coaching Experience
  • Full payment of tuition

Awarded a certificate of completion and the title “Whole Person Certified Coach (WPCC).”

ICF Associate Certified Coach (ACC) – ACSTH Track (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1
  • Active participation in all training weekends, Modules 2-3
  • Active participation in ICF Credentialing Process
  • 10 hours ICF ACC Mentor Coaching
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 100 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title “Certified Professional Coach (CPC)” + documentation to complete ICF ACC certification process

ICF Associate Certified Coach (ACC) ACTP Track* (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1, 4
  • Active participation in all training weekends, Modules 2, 3, 5 & 6
  • Active participation in ICF Credentialing Process
  • 10 hours ICF Mentor Coaching (PCC Level)
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 100 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title “Whole Person Certified Coach (WPCC)” + documentation to complete ICF ACC/PCC certification process

Professional Certified Coach (PCC)ACTP Track* (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1, 4
  • Active participation in all training weekends, Modules 2, 3, 5 & 6
  • Active participation in ICF Credentialing Process
  • 10 hours ICF Mentor Coaching (PCC Level)
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 500 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title “Whole Person Certified Coach (WPCC)” + documentation to complete ICF ACC/PCC certification process

* If you complete our full ICF ACTP Coach Training, you are eligible to pursue your ICF ACC or PCC credential via the ACTP pathway, saving money and time.

30-Hour Board Certified Coach Training

  • Completion of Module 1 & Module 3
  • Full payment of tuition
  • Additional BCC requirements

60-Hour Board Certified Coach Training

  • Completion of Module 1-3
  • Full payment of tuition
  • Additional BCC requirements

Restrictions & Permissions
Your INSIGHT: Whole Person Coaching Starter Kit is intended for you to share and use with your coaching clients. It is NOT to be published or made publicly available via a website or any other form of electronic or printed distribution. This also restricts its inclusion in digital courses or free content associated with the marketing or promotion of your services.

All content and packages you create that include any portion of the Whole Person Coaching Starter Kit must attribute its authorship to Coach Training World and contain all applicable copyright notices and contact information.

You may not adapt, abridge, alter or repackage items from the Whole Person Coaching Starter Kit or other training materials without the written permission of Coach Training World/Feroshia Knight. You may not remove, obscure or modify any copyright or other notices included in the licensed materials.

You may add your contact information to any of the coaching materials you give to clients and potential clients.

You may not use any learning content, coaching tools, slides, videos or the like obtained from our Whole Person Coach Certification or Business School, including our training techniques, to train or certify other coaches or teach business and marketing content to others.

You shall not knowingly permit anyone other than authorized individuals to use licensed materials or gain access to Coach Training World’s private groups and digital courses and membership community.

Non-Compete Clause
You agree to not develop a similar Coach Training Program or Business Development Program for a period lasting three years from the start of your purchase of materials from CTW without the written consent of Coach Training World. However, you are readily encouraged to discuss any ideas you may have related to the potential licensing of content for delivery in partnership with Coach Training World. All course content used to train you to become a professional coach is for your use only as a coach, not a trainer.

Liability Release
You hereby release and forever discharge Coach Training World, and its respective officers, employees, and agents, from any and all claims, demands, liabilities, losses, judgments, actions, causes of action, injuries, or damages (including, without limitation, attorneys’ fees and expenses) that have arisen or occurred or that may arise or occur as a result of your participation in programs sold on www.coachtrainingworld.com.

Legal Considerations & Grant of License
You, as the licensee of materials provided by CTW, acknowledge that the copyright and title to the licensed materials, as well as any trademarks or service marks, remain with Coach Training World.

You do not possess any right, title, or interest in the materials provided by CTW except as expressly set forth in this policy.

Upon full payment of your program tuition and program completion, Coach Training World grants you a non-exclusive license (with no right to grant sublicenses) to use our licensed materials: Whole Person Coaching® tools and proprietary Whole Person Coaching® methodology. These are to be used strictly for the purpose of providing coaching services to individuals and groups, including businesses, corporations or non-profits, whether online or in-person. All coach training course content including manuals, workbooks, digital content, audio, and video is not for use outside the Coach Training World program.

Privacy Policy
We request personal and demographic information from you to complete registration in the course you’ve selected. To successfully register for a course, you must provide contact information (including name, mailing address, email and phone number) as well as financial information (including credit card number, expiration date, and CSC). This information is used for billing purposes and to fulfill your registration needs. If we have trouble processing your order, we’ll use this information to contact you. All personal conversations with our staff members are held in the strictest confidence.

Sharing of Information
We do not share the information you provide to us with any third party.

However, we do selectively share your name, city, state, zip code, phone number, and email via a course roster supplied to your course leaders, course assistants, and fellow students. This enables your group/cohort to connect outside the classroom and collectively develop your coaching skills.

Information provided is not meant for solicitation. You are not to use the information you receive to market or solicit yourself or your services to anyone on the list you receive. If you are approached by another student attempting to market or solicit, please let us know immediately.

Additional Questions?
Your success is our mission. Becoming a coach and creating your own life-changing career is an investment – one that can reward you many times over. If you have concerns about these business policies, please contact CTW at 1-888-660-5588. We are happy to discuss any details.

If you have trouble meeting the expectations of the coursework or experience technical issues with any of the supplemental materials, digital platforms or electronic content, please let us know immediately via email: support@coachtrainingworld.com or 1-888-660-5588.

 

 

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