Terms & Conditions

Note: This policy is effective for all programs and products purchased from Coach Training World & Feroshia.com on or after March 1, 2015.

This policy is effective for all trainings, programs and products purchased from www.Feroshia.com and www.coachtrainingworld.com on or after March 1, 2015. For the purposes of this policy, references to “you” and “your” are references to you, the user of this website, and references to “me,” “my” and “I” are references to me, Feroshia Knight or Coach Training World, as applicable.

Terms of Payment

You hereby authorize Coach Training World to charge your credit card for the amount indicated in your shopping cart total. Monthly installments are deducted via credit card transfer until the balance is paid. Payments are withdrawn every 30 days from your initial purchase.

Installment Payment Plans

I. APPLICATION OF PAYMENT.
All payments toward your payment obligation are applied first in payment of accrued interest, if any. Any remaining funds are then applied toward payment of your principal.

II. LATE FEES.
Unpaid principal after the date on which payment was due shall accrue interest until paid at a rate equal to the lower of (1) 18% annually and (2) the maximum rate permitted by applicable law.

You promise to pay a late charge of $75 for each installment that remains unpaid more than five day(s) after the date it was due. This late charge shall be paid as liquidated damages in lieu of actual damages, and not as a penalty. Payment of such late charge shall, under no circumstances, be construed to resolve any default arising from or relating to such late payment.

With that said, we all experience the occasional unforeseen circumstance. So if you anticipate that your payment will be late, please let me know in advance of the due date so we can work together on a fair solution.

III. ACCELERATION OF DEBT.
If any payment obligation is not paid when due, the remaining unpaid principal balance shall become due immediately at my option. Again, if you experience an unforeseen financial hardship, please contact me as soon as possible.

IV. PREPAYMENT.
You may prepay your payment obligation (in whole or in part) prior to the date it is due with no prepayment penalty.

V. COLLECTION COSTS.
If any installment payment is not paid when due, you promise to pay all collection costs, including reasonable attorneys’ fees, whether or not a lawsuit is commenced as part of the collection process.

VI.  DEFAULT.

  1. If any of the following events of default occur, the full amount of your installment payments and any other obligations on your part shall become due immediately and without demand or notice:
  2. your failure to pay any installment payment and any accrued interest in full on or before the due date;
  3. the liquidation, dissolution, incompetency or death of you;
  4. the filing of bankruptcy proceedings involving you as a debtor;
  5. your application for the appointment of a receiver;
  6. the making of a general assignment for the benefit of your creditors;
  7. your insolvency; or
  8. misrepresentation by you to me for the purpose of obtaining or extending credit.

VII. SEVERABILITY OF PROVISIONS.
If any one or more of the provisions of this policy are determined to be unenforceable, in whole or in part, for any reason, the remaining provisions shall remain fully operative.

VIII. MISCELLANEOUS.
All payments due by you shall be paid in the legal currency of the United States. No delay in enforcing any of my rights, or assignment by me of my rights, or failure to accelerate the amounts owed to me by reason of default in the payment of a monthly installment, or the acceptance of a past-due installment, shall be construed as a waiver of my right to thereafter insist upon strict compliance with the terms of this policy without notice being given to you. All of my rights are cumulative and may be exercised concurrently or consecutively at my option.

IX. GOVERNING LAW.
This policy shall be construed in accordance with the laws of the State of Oregon and the United States of America.

Rescheduling Policy

In the event you need to reschedule your live training dates, please contact us immediately. There is a $100 rescheduling fee for changes made less than 14 days prior to the training start date. You must schedule and complete all of your live coach trainings and/or ICF mentoring sessions within 24 months of the original purchase date.

Cancellation & Refund Policies

I believe in the transformative potential of business coaching, having experienced its vibrancy and growth firsthand. That’s why I stand behind all of my programs and products 100%. However there are some reasonable limitations. Please read our cancellation and refund policy carefully.

Kokoro MindStyle Cards & Booklets

If you are dissatisfied with your Kokoro Cards purchase, you may return your unopened product and be reimbursed for the original price paid minus shipping costs and a $15.00 handling fee.

Digital Course / Self-Study Refund Policy

If you are dissatisfied with the value you receive from any of my www.feroshia.com digital marketing programs, I will gladly refund the full cost of your purchase as long as your request meets the following parameters:

To qualify for refund, all programs must be completed in full. This means full participation in lectures, seminars, homework assignments, and workshops, as well as mentoring sessions.

The reason for this is that development – whether personal or professional – requires time and commitment. If you put forth your best effort and still feel the results are not what you expected, I will gladly refund 100% of your investment. I am deeply committed to your success and believe you should be as well.

All other digital courses including self-study recorded coach trainings, INSIGHT: WPC Starter Kit, INTEGRAL, INFUSE: Live Your Brilliance, etc.) digital courses are non-refundable after purchase.

Live Coach Training Program Packages & Individual Courses Cancellation & Refund Policy

If you enroll in one of our discounted coach training packages and opt to discontinue in the program:

  • Your discounted package pricing will revert to à la carte pricing
  • You are responsible for 100% payment for:
    • Digital Courses: (INSIGHT: WPC Starter Kit ($995), INTEGRAL ($795), INFUSE: Live Your Brilliance ($1995), Convert ($1995) etc.).
    • Attended Live Online or In-Person Courses: (IMPACT ($1495), IGNITE ($1495), INTEGRATE ($1495), INNOVATE ($1495) and ICF Monthly Mentoring ($1495), Business Mentoring as applicable).
    • Any courses not properly cancelled within the withdrawal period: Two weeks notice prior to course start date required.
    • Courses for which you are registered, that you do not show up for.
  • If you are on a payment plan, the amount you’ve paid to date will be deducted from the total owed at the à la carte pricing rate as described above. At this time, you may either pay in full or continue with your payment plan until the balance owed (at the à la carte rate) is paid in full. You may also inquire about additional options to pay your remaining balance.
  • If you paid in full for your package, you will be reimbursed the amount you paid minus the amount due at the time of cancellation as per the above terms. In addition, this will also incur a $75 processing fee.
  • Refunds will be distributed within 30 days after receipt of receipt of your written cancellation notice.

Liability Release

You hereby release and forever discharge Feroshia Knight and Coach Training World, and their respective officers, employees, and agents, from any and all claims, demands, liabilities, losses, judgments, actions, causes of action, injuries, or damages (including, without limitation, attorneys’ fees and expenses) that have arisen or occurred or that may arise or occur as a result of your participation in programs sold on www.coachtrainingworld.com and www.feroshia.com.

Certification Policy

Please note: enrolling in a training program does not guarantee ICF certification.

Certification as an ICF Associate Certified Coach or Professional Certified Coach (ACC/PCC) requires:

  • Participation in all training weekends (Impact, Ignite, Innovate and Integrate)
  • Completion of required digital courses (Insight, Integral, etc.)
  • Submission and evaluation of three coaching sessions
  • Completion of six evaluations
  • Completion of final oral exam
  • Completion of a minimum of 100 Coaching Hours (500 for PCC level)
  • Completion of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Certification as a Whole Person Certified Coach (WPCC) requires

  • Participation/Self-Study in all training weekends (Impact, Ignite, Innovate and Integrate)
  • Completion of required digital courses (Insight, Integral, etc.)
  • Completion of a minimum of 40 coaching hours
  • Full payment of tuition

Legal Considerations & Grant of License

You, as the licensee of materials provided by me, acknowledge that the copyright and title to the licensed materials and any trademarks or service marks remain with Feroshia Knight and Coach Training World.

You do not possess any right, title, or interest in the materials provided by me except as expressly set forth in this policy.

Upon full payment of your program tuition and program completion, Coach Training World grants you a non-exclusive license (with no right to grant sublicenses) to use our licensed materials: Whole Person Coaching® tools and proprietary Whole Person Coaching® methodology and is to be used strictly for the purposes of providing coaching services to individuals and groups, including businesses, corporations or non-profits, whether online or in-person. All coach training course content including manuals, workbooks, digital content, audio, video is not for use outside of the Coach Training World program.

I. RESTRICTIONS AND PERMISSIONS.

Your INSIGHT: Whole Person Coaching Starter Kit is intended for you to share and use with your clients. It is NOT to be made available publicly via a website or any other form of electronic distribution. This further precludes its use in digital or free content associated with the marketing or promotion of your services.

Any content or package you create that includes a portion or all of the Whole Person Coaching Starter Kit must attribute its authorship to Coach Training World / Feroshia Knight and contain all applicable copyright notices and contact information.

You may not adapt, abridge, alter or repackage items from the Whole Person Coaching Starter Kit or other training materials without the written permission of Coach Training World/Feroshia Knight. You may not remove, obscure or modify any copyright or other notices included in the licensed materials.

You may add your contact information to any of the coaching materials you give to clients and potential clients.

You may not use any learning content, coaching tools, slides, videos or the like obtained from our Whole Person Coach Certification or Business School, including our training techniques, to train or certify other coaches or to teach business and marketing content to others.

You shall not knowingly permit anyone other than authorized users to use licensed materials or to gain access to Coach Training World’s private groups and digital courses and membership community.

II. NON-COMPETE
You agree to not develop a similar Coach Training Program or Business Development Program for a period lasting two years from the start of your purchase of materials from me without the written consent of Coach Training World. However, you are readily encouraged to discuss any ideas you may have related to the potential licensing of content for delivery in partnership with Coach Training World. All course content delivered to train you to become a professional coach is for your use only.

Additional Questions?

Your success is my mission. Becoming a coach and creating your own life-changing career is an investment – one that can reward you many times over. If you have concerns about these business policies, please contact me at 1-888-660-5588. I will be happy to discuss any details.

If you are having trouble meeting the expectations of the coursework or experience technical issues with any of the supplemental materials, digital platforms or electronic content, please let me or my team know immediately. I have refined these programs and products over the past two decades and want to make sure the tools and techniques they provide work for you exactly as they have for me.

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