Terms & Conditions

Note: This policy is effective for all programs and products purchased from Coach Training World (CTW) on or after January 1st, 2017.

For the purposes of this policy, references to “you” and “your” are references to you, the user of this website. References to CTW refer to Agent 47, LLC DBA Coach Training World.

Accepted Payment
We accept the following forms of payment: check, money order, Visa, MasterCard, American Express, Diners Club, JCB, and Discover in U.S. Dollars.

Terms of Payment
You hereby authorize CTW to charge your credit card for the amount indicated in your shopping cart total. Monthly installments deducted via credit card transfer are withdrawn every 30 days from your initial purchase. Installment amount and duration is based on the purchase terms at time of enrollment.

  1. LATE FEES.
    You promise to pay a late charge of $75 for each installment that remains unpaid more than five days after the date it was due. Installments are considered “unpaid” whether you neglect to submit payment manually or your saved method of payment is declined. The late charge shall be paid as liquidated damages in lieu of actual damages, and not as a penalty. Payment of such late charge shall, under no circumstances, be construed to resolve any default arising from or relating to such late payment.With that said, we all experience the occasional unforeseen circumstance. If you anticipate your payment will be late, please let us know in advance of the due date so we can work together on a fair solution.
  2. PREPAYMENT.
    You may prepay your payment obligation (in whole or in part) prior to the date it is due with no prepayment penalty.
  3. COLLECTION COSTS.
    If any installment payment is not paid when due, you promise to pay all collection costs, including reasonable attorneys’ fees, whether or not a lawsuit is commenced as part of the collection process.
  4. MISCELLANEOUS.
    Failure to make installment payments will affect your ability to access your account in the student center and all content provided therein. The term “subscriptions” used by our payment processing software represents your payment plan. You are not purchasing a subscription that can be turned on and off.
  5. GOVERNING LAW.
    This policy shall be construed in accordance with the laws of the State of Oregon and the United States of America.


Enrollment Details
Coach Training World (CTW) offers its coach training certifications and business courses in multiple formats. For your convenience, you can attend our program 100% live virtually through Zoom conference for an interactive classroom experience. In addition, you may attend in-person via our multiple-day intensives. Lastly, you can enroll in our digital on-demand courses.

Our live courses (virtual and in-person) are available on a first-come, first-served basis and are subject to availability. Live attendance (virtually or in-person) is required for those pursuing their ICF credential.

2019 Tuition & Payment Plans

Full-Pay

You save on the cost of your training by paying in full on our highly-discounted certification packages. This payment option guarantees your spot in our available live trainings. It also gives you immediate access to all digital courses included in the package. At the time of enrollment, you’ll be invited to select your preferred live training dates. All pricing is in U.S. dollars. Pricing subject to change.

  • CORE: Certification – $2,995
  • SIGNATURE Certification – $5,995
  • ICF ASSOCIATE Certification – $3,795
  • ICF PROFESSIONAL Certification – $6,995
  • ICF COACHPRENUER Certification – $8,495

Payment Plans
Our payment plans allow you to receive the benefits of our highly-discounted certification package rates while paying over time. They include interest and processing fees. All pricing is in U.S. dollars. Please view our tuition page for specific details.

Alternative Financing
Need special financing? We may be able to help with approved credit and/or recommend some alternatives for paying for your tuition. Please email us at info@coachtrainingworld.com for details.

Please note many students have contacted their VISA cards to acquire 12-months interest free financing. Others have used PayPal credit for 6-months interest free financing. There are many creative ways to borrow money to make your next dream career possible.

À La Carte Pricing
Courses are also available à la carte. Modules must be taken in order unless otherwise approved by CTW. All pricing is in U.S. dollars.

  • Module I: INSIGHT                                         $995
  • Module 2: IMPACT                                          $1,495
  • Module 3: IGNITE                                            $1,495
  • Module 4: INTEGRAL                                      $795
  • Module 5: INTEGRATE                                    $1,495
  • Module 6: INNOVATE                                     $1,495
  • INFUSE: Live & Brand Your Brilliance*        $1,995
  • ICF Certification                                             $1,495
  • CoachPreneur Academy (12 months)        $5,995
    *Includes INFUSE

Rescheduling Policy
Contact CTW immediately if you need to reschedule your live training dates. There is a $100 rescheduling fee for changes made less than 21 days prior to the training start date.

You must schedule and complete all your live coach trainings and/or ICF mentoring sessions within 24 months of the original purchase date. Should you be unable to complete your live training within this time, you’ll be provided access to digital recordings of the courses purchased.

Attendance Policy
If you are late or unable to attend any of the live coach training intensives held virtually and in-person, please call or text your instructor. Contact information is provided in your course welcome letter.

If you miss more than one (1) hour at any point during the three days, you will be required to make up the time missed during the next available intensive space permitting.

Buyer’s Right to Cancel
You have a right to cancel your enrollment and receive a refund under our Cancellation & Refund Policies. Cancellation requires written notice submitted to  info@coachtrainingworld.com. However, due to spam filters and other forms of electronic security, email cancellations are only valid if you receive a reply.

You do not have the right to cancel by telephoning the school or by choosing not to attend a course for which you are registered.

Cancellation & Refund Policies
We believe in the transformative potential of coaching, having experienced its vibrancy and growth firsthand. That’s why we stand behind all of our programs and products 100%. However, there are some reasonable limitations. Please read our cancellation and refund policy carefully.

Notice of Cancellation/Withdrawal and Refunds: Written notice of cancellation shall take place on the date the letter of cancellation/withdrawal is postmarked, or email receipt received by the student.

Discounted Package Withdrawals
CTW offers training in multiple formats. Please confirm you are reviewing the correct certification description for the program you wish to cancel.

Digital CTW Coach Training Certifications & Business Courses (Self-Study)
All digital courses including recorded coach trainings and CoachPreneur content purchased as self-study are non-refundable. At the time of purchase, we release all of our content to you for lifetime access. Thank you for your understanding.

These include:

  • INSIGHT: WPC Starter Kit
  • IMPACT: Revolutionary Relationships
  • IGNITE: Catalytic Communication
  • INTEGRAL: Science & Psychology of Whole Person Coaching
  • INTEGRATE: Holistic Change Mastery
  • INNOVATE: Holistic Change Mastery
  • INSPIRE: Group Leader/Coach
  • INFUSE: Live Your Brilliance
  • COACHPRENEUR ACADEMY

We are committed to providing you with top notch training and lifetime access to course content. It is up to you to complete the program. If you want to test drive our program without the full commitment, we recommend you purchase an individual course as your first step.

Program Withdrawals – Live Coach Training Program Packages
If you withdraw from one of our discounted certification training programs, your discounted package pricing will revert to à la carte pricing. You will then be responsible for 100% of payment due for:

  • Digital Courses Received
    • INSIGHT: WPC Starter Kit                               $995
    • INTEGRAL                                                         $795
    • INFUSE: Live Your Brilliance                          $1,995
  • Attended Live Virtual or In-Person Courses*
    • IMPACT: Revolutionary Relationships            $1,495
    • IGNITE: Catalytic Communication                  $1,495
    • INTEGRATE:  Holistic Change Mastery           $1,495
    • INNOVATE: Holistic Change Mastery             $1,495
    • ICF: Certification Process                                $1,495
    • INSPIRE: Group Leader/Coach                       $1,495
  • Self-Study Recordings
    Any of the above courses distributed in electronic format. For example, the student opts to miss a weekend and watch the content later. Or the student selects to attend a module via self-study upon enrollment. In each example, the student is granted full access to this course at the time of the request.

Refund Distributions
If you are on a payment plan, the amount you’ve paid to date will be deducted from the total owed at the à la carte pricing rate as described above. At that time, you may either pay in full or continue with your payment plan until the balance owed (at the à la carte rate) or your original payment plan is paid in full.

Refunds will be distributed within 30 days of receiving your written cancellation notice.

Product Returns

Kokoro MindStyle Cards & Booklets
If you are dissatisfied with your Kokoro MindStyle Cards and Booklet purchase, you may return your unopened product within 30 days and be reimbursed for the original price paid minus shipping costs and a $15 restocking fee.

Seller’s Right To Cancel
In rare cases, so far none to date…CTW may cancel or reschedule courses at its discretion. CTW is not responsible for costs incurred by students as a result of such cancellations or rescheduling.

Right of Refusal
CTW reserves the right to refuse a student’s participation in courses and/or programs. In addition, upon recommendation of CTW Course Leaders/Instructors, CTW reserves the right to remove from a classroom, whether present in-person or participating through an online platform, any student negatively impacting other students and/or the learning environment.

Certification Policy
Enrolling in a training program does not guarantee CTW, BCC or ICF certification. The following are requirements for each certification offered at CTW:

CORE: Certification Level I (Coach Training World Certification Only)        

  • Successful completion of Coach Training Modules 1-3
  • 20 Hours Coaching Experience
  • Full payment of tuition

Awarded a certificate of completion and the title of Certified Professional Coach (CPC)

SIGNATURE: Certification Level II  (Coach Training World Certification Only)        

  • Successful completion of Coach Training Modules 1-6
  • 40 Hours Coaching Experience
  • Full payment of tuition

Awarded a certificate of completion and the title of Whole Person Certified Coach (WPCC)

ICF Associate Certified Coach (ACC) – ACSTH Track  (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1
  • Active participation in all training weekends, Modules 2-3
  • Active participation in ICF Credentialing Process
  • 10-hours ICF ACC Mentor Coaching
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 100 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title of Certified Professional Coach (CPC) + documentation to complete ICF ACC

ICF Associate Certified Coach (ACC) ACTP Track* (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1, 4
  • Active participation in all training weekends, Modules 2, 3, 5 & 6
  • Active participation in ICF Credentialing Process
  • 10-hours ICF Mentor Coaching (PCC Level)
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 100 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title of Whole Person Certified Coach (WPCC) + documentation to complete ICF ACC/PCC

Professional Certified Coach (PCC)ACTP Track* (Coach Training World Certification + ICF)

  • Completion of required digital courses, Module 1, 4
  • Active participation in all training weekends, Modules 2, 3, 5 & 6
  • Active participation in ICF Credentialing Process
  • 10-hours ICF Mentor Coaching (PCC Level)
  • Submission of three coaching sessions
  • Completion of six evaluations
  • Passing of final oral exam
  • Ethics & Best Practices coursework
  • Completion of 500 Coaching Experience Hours (minimum)
  • Passing of final ICF exam (scheduled with ICF)
  • Full payment of tuition

Awarded a certificate of completion and the title of Whole Person Certified Coach (WPCC) + documentation to complete ICF ACC/PCC

* If a student completes our full ICF ACTP Coach Training, they are eligible to pursue their ICF ACC or PCC credential via the ACTP Pathway, saving them money and time.

30-Hour Board Certified Coach Training

  • Completion of Module 1 & Module 3
  • Full payment of tuition
  • Additional BCC requirements

60-Hour Board Certified Coach Training

  • Completion of Module 1-3
  • Full payment of tuition
  • Additional BCC requirements

Restrictions & Permissions
Your INSIGHT: Whole Person Coaching Starter Kit is intended for you to share and use with your coaching clients. It is NOT to be made available publicly via a website or any other form of electronic distribution. This includes its inclusion in digital courses or free content associated with the marketing or promotion of your services.

Any content or package you create that includes any portion of the Whole Person Coaching Starter Kit must attribute its authorship to Coach Training World and contain all applicable copyright notices and contact information.

You may not adapt, abridge, alter or repackage items from the Whole Person Coaching Starter Kit or other training materials without the written permission of Coach Training World/Feroshia Knight. You may not remove, obscure or modify any copyright or other notices included in the licensed materials.

You may add your contact information to any of the coaching materials you give to clients and potential clients.

You may not use any learning content, coaching tools, slides, videos or the like obtained from our Whole Person Coach Certification or Business School, including our training techniques, to train or certify other coaches or to teach business and marketing content to others.

You shall not knowingly permit anyone other than authorized users to use licensed materials or to gain access to Coach Training World’s private groups and digital courses and membership community.

Non-Compete
You agree to not develop a similar Coach Training Program or Business Development Program for a period lasting two years from the start of your purchase of materials from CTW without the written consent of Coach Training World. However, you are readily encouraged to discuss any ideas you may have related to the potential licensing of content for delivery in partnership with Coach Training World. All course content used to train you to become a professional coach is for your use only.

Liability Release
You hereby release and forever discharge Coach Training World, and its respective officers, employees, and agents, from any and all claims, demands, liabilities, losses, judgments, actions, causes of action, injuries, or damages (including, without limitation, attorneys’ fees and expenses) that have arisen or occurred or that may arise or occur as a result of your participation in programs sold on www.coachtrainingworld.com.

Legal Considerations & Grant of License
You, as the licensee of materials provided by CTW, acknowledge the copyright and title to the licensed materials and any trademarks or service marks remain with Coach Training World.

You do not possess any right, title, or interest in the materials provided by CTW except as expressly set forth in this policy.

Upon full payment of your program tuition and program completion, Coach Training World grants you a non-exclusive license (with no right to grant sublicenses) to use our licensed materials: Whole Person Coaching® tools and proprietary Whole Person Coaching® methodology and is to be used strictly for the purposes of providing coaching services to individuals and groups, including businesses, corporations or non-profits, whether online or in-person. All coach training course content including manuals, workbooks, digital content, audio, and video is not for use outside the Coach Training World program.

Privacy Policy
We request personal and demographic information from you to complete registration in the course you’ve selected. To successfully register for a course, you must provide contact information (including name, mailing address, email and phone number) as well as financial information (including credit card number, expiration date, and CSC). This information is used for billing purposes and to fulfill your registration needs. If we have trouble processing your order, we’ll use this information to contact you. All personal conversations with our staff members are held in the strictest confidence.

Sharing of Information
We do not share the information you provide to us with any third party.

However, we do selectively share your name, city, state, zip, phone number, and email via a course roster supplied to your course leaders, course assistants, and fellow students. This enables your group/cohort to connect outside of the classroom and collectively develop your coaching skills.

Information provided is not meant for solicitation. You are not to use the information you receive to market or solicit yourself or your services to anyone on the list you receive. If you are approached by another student attempting to market or solicit, please let us know immediately.

Additional Questions?
Your success is our mission. Becoming a coach and creating your own life-changing career is an investment – one that can reward you many times over. If you have concerns about these business policies, please contact CTW at 1-888-660-5588. We are happy to discuss any details.

If you have trouble meeting the expectations of the coursework or experience technical issues with any of the supplemental materials, digital platforms or electronic content, please let us know immediately via email: support@coachtrainingworld.com or 1-888-660-5588.

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